Refund Policy

At Darkwood Farms, we are dedicated to delivering high-quality spices and ensuring your satisfaction with every purchase. Please read our refund and cancellation policy carefully before placing an order.

Physical Products (Spices, Spice Blends, Gift Packs)

We accept returns and offer refunds under the following conditions:

• You received a damaged or defective item
• You received the wrong item

To qualify for a return or refund:

• You must raise a request within 3 days of delivery
• The product must be unused, in its original packaging
• The item must be returned within 7 days of receipt

To initiate a return, please email us at support@darkwoodfarms.com with your order ID, photos of the item, and a brief description of the issue. Our team will respond promptly to assist you.

Digital Products (E-Recipe Guides, Downloadable Content)

All sales of digital products are final and non-refundable as they are delivered instantly upon purchase. Please ensure all order details and email addresses are accurate before placing an order.

Order Cancellations

• Orders for physical products can be cancelled before dispatch. Once shipped, cancellations are not permitted.
• Orders for digital products cannot be cancelled once confirmed and processed.

Shipping Errors or Delays

While we strive to meet estimated delivery times, delays due to courier partners, weather, or unforeseen events may occur. If your order is significantly delayed or lost, please contact us and we will assist in resolving the issue.

If you have any questions about this Refund Policy or how your data is handled, you may contact Darkwood Farms by email at [support@darkwoodfarms.com], by phone at [+91 8178739386]. We are committed to addressing your concerns promptly and ensuring your personal information is handled with the utmost care.